What is a Credit Note and how is it different from a Return Voucher? Hiren Parmer May 29, 2018 22:16 Updated Follow When you return a product to one of our stores, you can choose to receive your refund as a Credit Note. This Credit Note can be used to shop online or in-store. If you receive a Credit Note from an Iconic store after you've returned an Iconic product, you can use it to shop Iconic products on our site or in an Iconic store. If you pay using Cash on Delivery or SADAD and then return your product either by initiating a request online or by arranging a pick-up, you'll receive your refund to My Credit in your account or in the form of a Return Voucher (if you're a guest user). Both Credit Notes and Return Vouchers are valid for 6 months from the date of issue and must be spent in a single transaction. Related articles Are there products I cannot return online? How do I get a refund if I paid for my order by cash? I have other questions about returns, refunds and cancellations. Who can I call? If I return a product to store, can I receive my refund partly in cash, and the remaining as a Credit Note? What is your policy on returns? Comments 0 comments Please sign in to leave a comment.