What if I am not at home when my order arrives? Hiren Parmer January 02, 2018 07:11 Follow If you are not at home, our delivery partner will call you to schedule a day and time that is convenient for you. If you miss this delivery, they will make two more attempts. If you’re still unavailable to receive your order after the third attempt, it’ll be returned to us. Call us on 800-111-10CP (800-1111027) within two working days of the third attempt and we’ll schedule another delivery date and time that suits you better. Related articles When will I receive my order? I have other questions about returns, refunds and cancellations. Who can I call? What is your policy on returns? Can someone else receive my order on my behalf? Does Buy Now work on the mobile site and on your apps? Comments 0 comments Please sign in to leave a comment.